#31 Uncluttered communication, no is a complete sentence and other mindset shifts

Many people find direct communication challenging. They are afraid that saying what they want will upset others and they will be viewed as selfish, mean or indifferent. What other people think of you is none of your business which doesn't give you license to be a jerk and does give you permission to tell the truth.

Watch the YouTube version below

https://www.youtube.com/watch?v=6ljGOzxO8Qo

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